How can we help?
Bug, question, feature idea or billing problem, send it below and it goes straight to the developer. Replies usually land within 2 business days.
Include your iPhone model, iOS version and PulseForge version. You can also tap Tell me what broke inside the app.
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Common questions
Heart rate isn't showing during a workout.
Put your AirPods Pro 3 in (or wear your Apple Watch) before you tap Start. On iOS 26 and later PulseForge runs a real workout session so heart rate streams directly. Also open the Health app → your profile → Apps → PulseForge and make sure Heart Rate is turned on.
My InBody or scale results aren't showing up.
Turn on Apple Health sync inside the InBody or scale app and results arrive automatically. You can also import a CSV or PDF, a screenshot of the InBody app, or type the numbers in by hand from the Body tab.
Can I use Oura, WHOOP or Garmin?
Yes. Turn on Apple Health in their apps. PulseForge reads resting heart rate, HRV and sleep from Apple Health whenever they post new data.
Why does my recovery say Unknown?
PulseForge needs one of these first: the 30-second check-in, a finished workout with the 2-minute recovery check, or a device that records resting heart rate, HRV or sleep.
Food search says I'm rate-limited.
Add a free USDA key from api.data.gov/signup in Settings → Fuel.
How do I manage or cancel my subscription?
Subscriptions are billed and managed by Apple. On your iPhone open Settings → your name → Subscriptions → PulseForge. Cancel at least 24 hours before the renewal date to avoid the next charge. Refunds are requested from Apple at reportaproblem.apple.com.
How do I restore my purchase on a new phone?
Sign in with the same Apple ID, open PulseForge, go to Settings and tap Restore Purchases.
How do I export or delete my data?
Settings → Your data exports everything as a JSON file. Deleting the app deletes its data on your phone. To remove iCloud backups open iOS Settings → your name → iCloud → Manage Storage → PulseForge. To delete anything you sent us, email vontaemadeit@smnrv.com.
Is PulseForge medical advice?
No. PulseForge is for general fitness and wellness. It does not diagnose, treat or prevent any condition. Talk to a doctor about anything the app flags repeatedly.